Video support in Ignision was recently updated in order to better support multiple simultaneous users and improve overall system performance, however the video sub-system is not fully complete yet so there are some guidelines that you should follow to avoid ending up with a distorted video display.  All of the following limitations will be fixed in the VERY near future.  In fact, they are currently under development and being resolved while this article is being written.

If any of the “DO NOT’s” above are done by accident, then switch to the user’s session on the physical Mac machine console (i.e. display, mouse, and keyboard connected to the Mac) and log out the user via the Apple menu. Then you will be able to successfully reconnect using the Ion Desktop Client.